Entrée Questions:

Q: How many people will one entrée serve?
A:There are two convenient entrée sizes to meet your needs, including a 4-6 serving option and a 2-3 serving option.

Q: Can I double up on a certain entrée?
A: Yes, you can choose up to two of each entrée selection. In some instances, we may limit an entrée choice to one.

Q: How often does the menu change?
A: Each month we have chosen the best of family and gourmet recipes for you to enjoy. The menu changes the first of every month. Let us know when there is an entrée you would like to have again, as we will bring back "the favorites" from time to time.

Q: Will all this food fit in my freezer?
A: Yes, the entreés are packed in disposable foil pans and freezer bags, which we provide. All entreés will fit, but we suggest you make sure there is room in your freezer prior to your session. To help alleviate space issues, we recommend placing one or two entrées in your refrigerator to be consumed within the first few days.

Q: Do you feature vegetarian dishes?
A: We indicate entrées that are vegetarian or can be made vegetarian with a carrot symbol (“^”) on the monthly menu section. Please let us know and we will do our best to meet your needs.

Q: Do you offer low carb dishes?
A: We offer a combination of dishes to meet most peoples needs. Many of our entreés are naturally lower in carbohydrates as we use fresh meat and poultry.

Q: What if we have a severe peanut allergy in our house?
A:Our monthly menu indicates specific entrées that contain nuts or nut oils. Please call us prior to arriving to a cooking session so we can do everything we can to accommodate your needs. Please be advised however, that we can not guarantee a nut-free environment.

Cooking Session Questions:

Q: How can it take only one hour to assemble all these entrées?
A: Our chef takes the time to create our sauces from scratch. All the veggies are chopped and the meat is prepared. You simply assemble the ingredients by taking a scoop of this and a ladle of that to quickly assemble all your entrées. You'll even have time to enjoy appetizers and chat with our chefs and other participants. All in approximately one hour!

Q: Can I add spices and other ingredients to cater to my family's tastes?
A: Yes, make your entreés as spicy as you'd like. Our staff can also help you adapt the entrée if you do not care for certain ingredients.

Q: Are beverages provided?
A: Yes, beverages will be provided along with delicious appetizers.

Q: How do I schedule a private party?
A: Contact your local Sociale to reserve a party date. There are many great benefits to hosting a private party.

Q: How do I transport my food home?
A: We recommend you bring a large cooler or laundry basket to help you transfer your entrées home.

Q: What if I have to cancel my session?
A: If you are not able to attend, please cancel or reschedule within 3 days of your scheduled session to receive a 100% refund. Cancellations providing less than 2 days notice will receive a 50% refund.

Q: Can I split a session with a friend and make 6 entreés each?
A: Yes, but please call Sociale to register by phone, as session availability may be limited.

Q: Is it possible to split the larger entrées into two smaller portions that will feed 2-3 people?
A: No, we have found that this process does not work as smoothly as it may sound for our customers, thus we ask that you accomplish this at home if you wish. We have a 2-3 serving size option if family sized portion is simply too much food.

Q: Can I bring my child with me to attend a cooking session?
A: Sociale is considered a restaurant and we are unable to accommodate children under the age of 14.

Pick-up Questions:

Q: What if I do not have time to attend a cooking session?
A: No problem, all of our locations offer a entrée pick-up options. Our chefs will prepare and freeze your entreés and have them ready for you to pick-up. Please choose the "Pick-up" Option under "Place an Order".

Q: Can I pick-up my entrées and serve them to my family the same night?
A: Several of our sauté entrées can be prepared directly from the freezer. Other entrées may require 24 - 48 hours to thaw prior to cooking.

Q: How do I transport my food home?
A: We will package your order in double bags to help you transport your entrées to your car. We recommend you bring a large cooler to help you transfer your entrées home and keep them cool during transport.

General Questions:

Q: What methods of payment do you accept?
A: We accept Visa and MasterCard. You can pay by credit card on-line, over the phone or by mail. If it is more convenient, you may also stop by Sociale ahead of time with cash or check. Payment must be received at least 3 days prior to the session.

Q: Do I have to register over the Internet?
A: No, feel free to call us and we'll be happy to register you over the phone.